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2024

2024.9: FY2023 Summary of Harmful and Hazardous Incident Data received through PIO-NET (News)
2024.8: FY2023 Summary of Consumer Affairs Inquiries received through PIO-NET (News)
2024.8: FY2023 Summary of inquiries about cross-border consumer disputes received by Cross-border Consumer center Japan (CCJ) (News)
2024.8: FY2023 Summary of inquiries received by Consumer Hotline for Tourists (News)
2024.6: Beware of scalds caused by instant glue! It is also contained in fake nail glue (News)
2024.5: Social media have led to a sharp rise in consumer troubles due to being invited to buy financial products and services by people claiming to be celebrities or to be connected with them (News)
2024.5: Use caution when signing up for membership! You may be directed to a subscription page on another site without knowing it - the "Start" button can be foreign ad (News)
2024.5: Beware of accidents involving children riding as passengers at the backs of bicycles! - Some have even gotten a broken femur from hitting an obstacle - (News)
2024.5: Children can drown due to floats with arm rings! - Do not assume they are safe just because they are wearing one - (News)
2024.4: Completely different from the price on the net?! Beware of pest-control troubles - They are rising especially rapidly among younger people! - (News)

2023

2023.12: Ten major topics for 2023 related to consumer affairs (News)
2023.10: Beware of non-compliant power-assisted bicycles! Riding such bicycle may violate the Road Traffic Act and cause accidents (News)
2023.9: Trouble with online hotel and flight booking! Carefully check contract details such as conditions for cancellation by yourself (News)
2023.9: Cannabinoid "THCH" is designated substance! Never obtain and use products including THCH (News)
2023.9: FY2022 Summary of Harmful and Hazardous Incident Data received through PIO-NET (News)
2023.8: FY2022 Summary of Consumer Affairs Inquiries received through PIO-NET (News)
2023.8: FY2022 Summary of inquiries about cross-border consumer disputes received by Cross-border Consumer center Japan (CCJ) (News)
2023.8: FY2022 Summary of inquiries received by Consumer Hotline for Tourists (News)
2023.7: Glasses susceptible to fracture due to residual strain at the edge! If you have one, contact your seller (News)
2023.7: Helmet use strongly recommended for riding bicycle or specified small moped! Current safety standards for bicycle helmets and cautions for children under one year (News)
2023.6: Protect children from firework-related burns! Children aged three or younger are most injured. In some cases, clothing catches fire (News)
2023.6: Be careful! Consumers in their 20s tricked into borrowing money for side jobs and investments through remote-control app (News)
2023.5: Steroids found in health tea! If you have drunk the tea, consult a medical institution (News)
2023.4: Do not put MCT oil, perilla oil, etc. in expanded polystyrene container! Such oil can transform and damage the container (News)
2023.4: Does the currency symbol "¥" really mean Japanese yen? If you don't check it carefully, you may be charged nearly 20 times more than you expected! (News)
2023.3: Reality of low-carb rice cookers (News)
2023.1: Repeated fingertip injuries caused by slicers (News)

2022

2022.12: Ten major topics for 2022 related to consumer affairs (News)
2022.10: Beware of entertaining and modeling job offers! (Consultation Cases)
2022.10: Beware of finger entrapment when using a folding step stool made of resin! Infants get their fingers caught and cut off (News)
2022.9: Beware of breakage of TV display! Cracks on the screen and wet can lead to expensive repair costs (News)
2022.9: Caution! Small frying pans and saucepans may tilt and fall when in use (Consultation Cases)
2022.9: Ten consumer issues the elderly and people around them should keep in mind (News)
2022.9: Repeated injuries from accidental swallowing of powerful neodymium magnetic balls! (News)
2022.9: Copyright infringement? Use of file sharing software is very risky! (News)
2022.9: FY2021 Summary of Harmful and Hazardous Incident Data received through PIO-NET (News)
2022.8: Beware of trouble over midterm cancellation and clearing of unlimited repeat course of hair removal treatment (Consultation Cases)
2022.8: FY2021 Summary of Consumer Affairs Inquiries received through PIO-NET (News)
2022.8: FY2021 Summary of inquiries about cross-border consumer disputes received by Cross-border Consumer center Japan (CCJ) (News)
2022.8: FY2021 Summary of inquiries received by Consumer Hotline for Tourists (News)
2022.8: Be careful with investment in crypto-assets solicited by online friends! Don't believe easy ways to make money (News)
2022.8: I can't see my fave! Surge of trouble over purchase of resold tickets (News)
2022.7: Beware of subscription traps offering health food, etc. (Consultation Cases)
2022.7: Surge of complaints about seafood telemarketing and negative option! Be careful with phone calls like "Due to COVID-19 pandemic, we are suffering a fall in income" (News)
2022.6: Beware of home repair trouble after natural disaster! Residents in devastated areas need extra caution (News)
2022.6: Beware of trouble caused by social media! (Consultation Cases)
2022.6: "Although I just wanted to try it with a discount, a subscription contract was made!" - revised Act on Specified Commercial Transactions takes effect to crack down on subscription traps! (News)
2022.5: What to do before receiving aesthetic medical treatment - Advice for young consumers (Consultation Cases)
2022.4: Beware of injuries and sickness during personal strength training! Unexpected pitfall when trying to get fit in the pandemic (News)
2022.4: Dubious side job recruitment targeting young people: Easy and lucrative? There's always a catch! (Consultation Cases)
2022.4: Free of charge if promoting the product and service on social media? Beware of sales messages like "100% cashback" and "No expense" (News)
2022.4: Beware of fraudulent tactics exploiting the situation in Ukraine (News)
2022.3: Prevent infants from swallowing resin balls which swell in water! (follow-up) (News)
2022.3: E-scooter riding on public road requires driver's license, structure and protective gear in conformity with safety standard (News)
2022.3: Romance investment scams on the rise! Prearranged encounter? (News)
2022.2: Beware of technical support scams! Security warning pop-up and beep sound are fake! Never call the number nor pay with e-money or credit card! (News)
2022.2: Beware of broken magnetic blocks! Accidentally swallowed magnets perforate child's stomach and intestine (News)
2022.2: Beware of high-pressure sales tactics leading to consumer debt! (Consultation Cases)
2022.1: How can we prevent children from pouring money into online game? (Consultation Cases)

2021

2021.12: Prevent infants from swallowing resin balls which swell in water! (News)
2021.12: Ten major topics for 2021 related to consumer affairs (News)
2021.12: Beware of new "moneymaking scheme" using online salon (Consultation Cases)
2021.11: Growing problems in pet purchase from breeders: Take precautions before purchase (News)
2021.11: Take caution in using lithium-ion batteries! (Consultation Cases)
2021.11: Trouble with COVID-19 test kits: Carefully read precautions in advance and use one suitable for the purpose (News)
2021.11: Measurement of caffeine in beverages: you might take too much without noticing! (News)
2021.10: Baby suffocated with a small loaf of bread! Break bread into small pieces and pay attention till a baby finishes eating and swallowing (News)
2021.10: Questionnaire survey on labeling of food products subject to infant standard (News)
2021.10: Do you think "I have canceled" or "I haven't signed up"? It might be a wrong idea. You might be charged for a subscription unexpectedly! (News)
2021.9: Carefully handle small diameter frying pans and saucepans - they may fall while cooking, handle may burn out and fixation screw may corrode (News)
2021.9: Dangerous to walk with wearable magnifying glasses: they are different from eyeglasses (Consultation Cases)
2021.9: Consumer problems experienced by people over 60 in FY2020: Record high in category of mail-order sales affected by COVID-19 pandemic (News)
2021.9: Caution! Infants may be scalded by steam emitted from home appliances: rice-cookers, thermos pots, kettles and steam humidifiers (News)
2021.9: FY2020 Summary of Harmful and Hazardous Incident Data received through PIO-NET (News)
2021.8: Young consumers prone to trouble over information products and crypto-assets (cryptocurrency): they end up with debt instead of profit (Consultation Cases)
2021.8: FY2020 Summary of Consumer Affairs Inquiries received through PIO-NET (News)
2021.8: FY2020 Summary of inquiries about cross-border consumer disputes received by Cross-border Consumer center Japan (CCJ) (News)
2021.8: FY2020 Summary of inquiries received by Consumer Hotline for Tourists (News)
2021.7: Check boys' swimwear lining! Penile skin may get stuck in mesh lining (News)
2021.7: Beware of new "moneymaking scheme" using online salon (News)
2021.7: Website with multilingual chatbot dedicated to Consumer Hotline for Tourists launched (News)
2021.6: Inquiries received by Consumer Hotline on COVID-19 Vaccine Fraud (3): Risky to easily respond to message related to COVID-19 vaccination! (News)
2021.6: Caution! Contract for selling your house is not subject to cooling-off! Elderly consumers are prone to trouble. Don't easily sign a contract without knowing details (News)
2021.5: Beware of trampoline accidents in play facilities! In the worst case, bone fracture or nerve damage (Consultation Cases)
2021.5: Fire from battery pack in laptop: PC manufacturer found liable for defect (Judgments)
2021.5: Inquiries received by Consumer Hotline on COVID-19 Vaccine Fraud (2): Do not easily accept offers like "I will make a reservation for your vaccine," "I will visit you to explain about vaccination," etc. (News)
2021.4: Inquiries received by Consumer Hotline on COVID-19 Vaccine Fraud: Fraudsters often say "There's a way to raise the vaccination priority level," "Vaccine is available for a fee," etc. (News)
2021.4: Not easy to gain from reselling, contrary to expectation! (Consultation Cases)
2021.4: Beware of accidental ingestion of aromatic solution! Infants may drink reed diffuser solution and get hospitalized (News)
2021.3: Watch out for trouble with car rental or car sharing; Carefully read contract terms such as insurance and check car scratches beforehand (News)

2020

2020.12: Hypochlorous acid water, claimed to be effective against viruses on surfaces (News)
2020.12: Watch out for air bed leaks (News)
2020.12: Beware of online medical beauty services touting weight loss! (Consultation Cases)
2020.12: Ten major topics for 2020 related to consumer affairs (News)
2020.12: Beware of trampoline accidents in play facilities! In the worst case, bone fracture or nerve damage (News)
2020.11: Be careful with fake delivery notice through SMS. Do not access the URL! Never enter ID or password! (News)
2020.11: Be careful with storage period of gas cartridges! Gas may leak due to deteriorated rubber seal (Consultation Cases)
2020.10: Beware of invitation to job-hunting seminar! Unscrupulous businesses take advantage of student anxiety (Consultation Cases)
2020.10: Beware of fake sites purporting to sell furniture and home appliances at bargain prices! Your order will never be delivered and you will be at a loss! (News)
2020.9: Consumer problems experienced by people over 60 in FY2019: Record high among people over 80! Further attention is needed (News)
2020.9: Caution! Troubles over online shopping on the increase affected by new normal of consumption - AccessibleTable- (News)
2020.9: Caution! Troubles over online shopping on the increase affected by new normal of consumption (News)
2020.9: Summary of consumer affairs inquiries related to COVID-19 (data through August 2020) (News)
2020.9: Ethanol concentration of alcohol sanitizers, disinfectants and hand cleaners (liquid or gel type) (News)
2020.9: Complete at home? Easy to get thin? Beware of weight loss ads for online medical beauty services! In some cases, self-injection of diabetes medication for slimming (News)
2020.9: FY2019 Summary of Harmful and Hazardous Incident Data received through PIO-NET (News)
2020.8: Break car glass with emergency escape hammer in case of submersion! Prepare for flood (News)
2020.8: FY2019 Summary of Consumer Affairs Inquiries received through PIO-NET (News)
2020.8: FY2019 Summary of inquiries about cross-border consumer disputes received by Cross-border Consumer center Japan (CCJ) (News)
2020.8: FY2019 Summary of inquiries received by Consumer Hotline for Tourists (News)
2020.7: FY2019 Summary of "Consumer Trouble Mailbox" - Your information helped improve price indication and terms of service! (News)
2020.7: Beware of consumer problems caused by social media! (Consultation Cases)
2020.7: Breach of obligation of explanation when soliciting purchase of investment condominium units; Claim for damages affirmed (Judgments)
2020.7: Caution! Hot yoga may cause dizziness, hot flashes, nausea and headache during or after a lesson (News)
2020.6: Caution! When stroller falls over, baby may fall from it (Consultation Cases)
2020.5: Do you have the right information about products advertised as sanitizers or disinfectants? - Tips related to COVID-19 (News)
2020.4: Beware of consumer problems caused by social media! Not only teens but also middle-aged and senior adults get involved in - AccessibleTable- (News)
2020.4: Beware of consumer problems caused by social media! Not only teens but also middle-aged and senior adults get involved in (News)
2020.4: Information on fragrance of fabric softener in 2020 (News)
2020.3: Caution! Child may fall from diaper changing table! Risk of head injury is high and hospital stay may be required (News)
2020.3: Beware of breakage of manual wheelchairs! Frame or wheel may break during use (News)
2020.2: Beware of unscrupulous sales tactics capitalizing on coronavirus (quick report) (News)
2020.2: Memorandum of Cooperation on Complaints Handling concluded between NCAC and Consumer Protection and Technical Regulatory Authority of Estonia (Previous Events)
2020.2: Think twice before signing a contract for self-beauty treatment! While low price and convenience highlighted, there's been problems related to injuries and cancellation (News)
2020.2: Gift of love? It might be a sign of international romance scam (News)
2020.1: Beware of new type of billing fraud! You might receive scam calls about unsettled charges or settlement on damages (News)
2020.1: Summary of the Year Since the Launch of the "Consumer Hotline for Tourists" - 65% of the inquiries are in Chinese - (News)

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