News

December 2024

• Ten major topics for 2024 related to consumer affairs

November 2024

• Prepare your digital legacy plan so that your family will not be bothered by your contracts hidden in your smartphone
• Beware of water dispenser sales tactics! Rental contract or purchase contract?
• Consumer problems related to online food delivery service: tips for trouble-free use

September 2024

• Door-to-door purchase? You may be targeted for crime! Jewelry taken away from some victims
• Summary of consumer issues experienced by people aged 65 and more
• FY2023 Summary of Harmful and Hazardous Incident Data received through PIO-NET

August 2024

• FY2023 Summary of Consumer Affairs Inquiries received through PIO-NET
• FY2023 Summary of inquiries about cross-border consumer disputes received by Cross-border Consumer center Japan (CCJ)
• FY2023 Summary of inquiries received by Consumer Hotline for Tourists

June 2024

• Beware of scalds caused by instant glue! It is also contained in fake nail glue

May 2024

• Social media have led to a sharp rise in consumer troubles due to being invited to buy financial products and services by people claiming to be celebrities or to be connected with them
• Use caution when signing up for membership! You may be directed to a subscription page on another site without knowing it - the "Start" button can be foreign ad
• Beware of accidents involving children riding as passengers at the backs of bicycles! - Some have even gotten a broken femur from hitting an obstacle -
• Children can drown due to floats with arm rings! - Do not assume they are safe just because they are wearing one -

April 2024

• Completely different from the price on the net?! Beware of pest-control troubles - They are rising especially rapidly among younger people! -

December 2023

• Ten major topics for 2023 related to consumer affairs

October 2023

• Beware of non-compliant power-assisted bicycles! Riding such bicycle may violate the Road Traffic Act and cause accidents

September 2023

• Trouble with online hotel and flight booking! Carefully check contract details such as conditions for cancellation by yourself
• Cannabinoid "THCH" is designated substance! Never obtain and use products including THCH
• FY2022 Summary of Harmful and Hazardous Incident Data received through PIO-NET

August 2023

• FY2022 Summary of Consumer Affairs Inquiries received through PIO-NET
• FY2022 Summary of inquiries about cross-border consumer disputes received by Cross-border Consumer center Japan (CCJ)
• FY2022 Summary of inquiries received by Consumer Hotline for Tourists

July 2023

• Glasses susceptible to fracture due to residual strain at the edge! If you have one, contact your seller
• Helmet use strongly recommended for riding bicycle or specified small moped! Current safety standards for bicycle helmets and cautions for children under one year

June 2023

• Protect children from firework-related burns! Children aged three or younger are most injured. In some cases, clothing catches fire
• Be careful! Consumers in their 20s tricked into borrowing money for side jobs and investments through remote-control app

May 2023

• Steroids found in health tea! If you have drunk the tea, consult a medical institution

April 2023

• Do not put MCT oil, perilla oil, etc. in expanded polystyrene container! Such oil can transform and damage the container
• Does the currency symbol "¥" really mean Japanese yen? If you don't check it carefully, you may be charged nearly 20 times more than you expected!

March 2023

• Reality of low-carb rice cookers

January 2023

• Repeated fingertip injuries caused by slicers

December 2022

• Ten major topics for 2022 related to consumer affairs

October 2022

• Beware of finger entrapment when using a folding step stool made of resin! Infants get their fingers caught and cut off

September 2022

• Beware of breakage of TV display! Cracks on the screen and wet can lead to expensive repair costs
• Ten consumer issues the elderly and people around them should keep in mind
• Repeated injuries from accidental swallowing of powerful neodymium magnetic balls!
• Copyright infringement? Use of file sharing software is very risky!
• FY2021 Summary of Harmful and Hazardous Incident Data received through PIO-NET

August 2022

• FY2021 Summary of Consumer Affairs Inquiries received through PIO-NET
• FY2021 Summary of inquiries about cross-border consumer disputes received by Cross-border Consumer center Japan (CCJ)
• FY2021 Summary of inquiries received by Consumer Hotline for Tourists
• Be careful with investment in crypto-assets solicited by online friends! Don't believe easy ways to make money
• I can't see my fave! Surge of trouble over purchase of resold tickets

July 2022

• Surge of complaints about seafood telemarketing and negative option! Be careful with phone calls like "Due to COVID-19 pandemic, we are suffering a fall in income"

June 2022

• Beware of home repair trouble after natural disaster! Residents in devastated areas need extra caution
• "Although I just wanted to try it with a discount, a subscription contract was made!" - revised Act on Specified Commercial Transactions takes effect to crack down on subscription traps!

April 2022

• Beware of injuries and sickness during personal strength training! Unexpected pitfall when trying to get fit in the pandemic
• Free of charge if promoting the product and service on social media? Beware of sales messages like "100% cashback" and "No expense"
• Beware of fraudulent tactics exploiting the situation in Ukraine