Ten major topics for 2022 related to consumer affairs
Every year, NCAC publishes "ten major topics related to consumer affairs" of the year chosen out of the cases that drew significant public attention and/or showed typical trends.
The year 2022 has been marked by the age of adulthood lowering from 20 to 18, consumer problems caused by social media and matchmaking apps, enhanced measures against psychic scams, etc.
Ten major topics for 2022 related to consumer affairs
- The age of adulthood lowering to 18 under the revised Civil Code taken effect in April
- Scams on social media and matchmaking apps
- Negative option marketing of seafood — high rate of elderly victims
- Scams using the Ukraine situation
- Recommendations for measures against psychic scams
- Continuous price increase in commodities, sudden fall of the yen
- COVID-19 qualitative antigen test kits for the public have been approved for the first time; online purchase is also possible
- Repeated child injuries from accidental ingestion, finger entrapment and injury when using a folding step stool
- Revision of the Consumer Contract Act and the Act on Special Measures Concerning Civil Court Proceedings for the Collective Redress for Property Damage Incurred by Consumers approved during the ordinary parliamentary session
- Announcement of Digital Transformation Action Plan for Consumer Affairs Consultation
