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Recent information

2017.3
MOU concluded between NCAC and NCCC (Malaysia) to ensure mutual cooperation in solving cross border consumer complaints (Previous Events)
2017.2
MOU of Complaints Handling concluded between NCAC and the Chartered Trading Standards Institute in the UK (Previous Events)
2017.1
Beware of troubles when using metal tire chains; Slack in chains or over speed may cause breakage of chains and unexpected accident (News)
2016.12
Ten major topics for 2016 related to consumer affairs (News)
2016.12
Beware of handling hair dryers; you might get burned from ignition or sparks, and your hair might be sucked and caught (News)
2016.11
Results of telephone consultation through "Over-60 Consumer Trouble Dial 110" (News)
2016.11
Lawsuit over side effects of anticancer drug Iressa (Judgments)
2016.11
Car sun visor shield suddenly flipped down and blocked driver's view; Stop using it if fixing is loose (News)
2016.10
Toppling of water heater's hot water tanks; poor installation hidden till the big earthquake (referring to Kumamoto earthquake related inquiries) (News)
2016.10
Matches in a matchbox caught fire(Consultation Cases)
2016.9
Health food mail order business which does not properly indicate that regular purchase is required (Consultation Cases)
2016.9
Beware of trouble with online travel bookings; it turned out to be unreserved when arriving at hotel!? (News)
2016.8
Be careful! Children's feet might be caught in the wheel while double riding; Bicycle spoke injuries have frequently occurred (News)
2016.8
NCAC and Philippine Department of Trade and Industry concluded the MOU on cooperation in consumer consultation for cross border consumer issues (Previous Events)
2016.7
Company soliciting gold CFD trade without license and not giving an agreed refund (Consultation Cases)
2016.6
NCAC and Thailand Office of the Consumer Protection Board concluded the MOU on cooperation in consumer consultation for cross border consumer issues (Previous Events)
2016.6
FY2015 Summary of "Consumer Trouble Mail Box" (News)
2016.6
Bank accepted a request for withdrawal by account holder's daughter; the bank was not judged to be at fault in duty of care (Judgments)
2016.5
Divination website which makes users pay to contact a diviner many times (Consultation Cases)
2016.5
Liability of seller and broker for defects in retaining wall and block wall for a used house (Judgments)
2016.5
Underpants advertised as to absorb a small amount of incontinent urine - Don't rely on it too much. It may seep out - (News)
2016.4
Beware leakage from a smartphone case containing liquid (News)
2016.4
Electricity retail liberalization has started - Collect right information and fully understand your contract details! Watch out for opportunistic solicitations - (News)
2016.3
Never enter a rip-off bar! - Cheerful mood vanishes, ends up with hefty charges - (News)
2016.3
NCAC NEWS(Vol.27,No.6) (News)
2016.3
NCAC's English website has been renewed.