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What's new

2020

2020.2
Memorandum of Cooperation on Complaints Handling concluded between NCAC and Consumer Protection and Technical Regulatory Authority of Estonia  (Previous Events)
2020.1
One year since the launch of Consumer Hotline for Tourists: 65% of inquiries from Chinese speakers  (News)

2019

2019.11
Baby choked after storage door of wooden crib suddenly opened!  (News)
2019.10
Avoid trading with unregistered binary options brokers! Consumers mostly in their 20s have got in trouble triggered by SNS  (News)
2019.10
Trouble over interpersonal loan triggered by SNS or bulletin board site  (Consultation Cases)
2019.10
Concerning flight delay due to check-in system failure, airline's default was negated  (Judgments)
2019.10
Memorandum of Cooperation on Complaints Handling concluded between NCAC and Consumer Rights Protection Centre of Republic of Latvia  (Previous Events)
2019.9
Troubles reported to Consumer Hotline for Tourists: partly caused by differences of culture and custom?  (News)
2019.9
Skin damage caused by tattoo sticker and face paint, such as irritation when removing! People with metal allergies and children need special care  (News)
2019.9
Beware of trouble over online ticket resale!  (Consultation Cases)
2019.9
Over 400,000 troubles experienced by consumers aged 60 or older! Learn from current problems to prevent them in the future  (News)
2019.8
Protect children from online trouble as family members! Trouble can be triggered by online game, adult website, regular purchase of health foods or cosmetics, SNS, etc.  (News)
2019.8
Surge in the number of inquiries about eyelash essence! Efficacy and labeling examined  (News)
2019.8
FY2018 Summary of Consumer Affairs Inquiries received through PIO-NET  (News)
2019.8
FY2018 Summary of Harmful and Hazardous Incident Data received through PIO-NET  (News)
2019.8
FY2018 Summary of inquiries about cross-border consumer disputes received by Cross-border Consumer Center Japan (CCJ)  (News)
2019.8
Quality survey of health food tablets and capsules - they might look like pharmaceutical products, but actually not!  (News)
2019.7
FY2018 Summary of "Consumer Trouble Mailbox" - Your information helped improve food labeling for allergens!  (News)
2019.7
Beware of accidents when playing with a float in the sea!  (News)
2019.6
Increase of inquiries about problems when a utility company is closing down or when a consumer is switching to another supplier  (News)
2019.6
Do not borrow money from someone you met on SNS!  (News)
2019.6
Rise in the number of inquiries about trouble over online ticket resale  (News)
2019.6
Beware of unexpected cash on delivery parcels and unrelated foreign packets  (News)
2019.5
Beware of contractual trouble over support services for the elderly such as guarantor service  (News)
2019.5
Beware of leakage from a smartphone case containing liquid: shiny but risky  (News)
2019.5
Contract for beauty treatment did not specify details of treatment and the number of times  (Consultation Cases)
2019.5
Causal relationship between exterior wall painting and chemical sensitivity was recognized; painting company's liability was affirmed  (Judgments)
2019.4
When ironing clothes on an ironing board, its legs were suddenly folded. The iron fell down and burned user's calf.  (Consultation Cases)
2019.4
Beware of money making offers: they say "you can get a reward from advertising goods on SNS" and induce you to make a large purchase  (News)
2019.4
Inquiries about billing fraud exceeded 200,000! If you don't remember anything about it, never contact the sender  (News)
2019.3
Are you okay with dental implants? No end of complaints about dental implants  (News)
2019.3
Acid foot care products may cause chemical burns or serious pain!  (News)
2019.2
Capsule sponge toy entered the body of a small child! After suffering from unexplained symptoms for 4 months, the girl had the object removed with general anesthesia.  (News)
2019.2
Be careful when buying tickets for Rugby World Cup Japan 2019™! Make sure you are accessing the official website before purchase.  (News)
2019.1
Credit card billing for unknown hotel charges  (Consultation Cases)
2019.1
Carefully respond to a punctured automobile tire - How to use emergency repair kit & How to replace a flat tire with a spare tire  (News)

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