Recent information

2018.4: Message from the President (About NCAC)
2017.12: Mobile carrier induced an elderly consumer to make a contract for unnecessary service as a condition for special offer (Consultation Cases)
2017.12: Case wherein the court denied illegality of women-only train carriages (judgments)
2017.12: Ten major topics for 2017 related to consumer affairs (News)
2017.12: MOU of Complaints Handling concluded between NCAC and ODR Latinoamerica in Latin America and Spain (Previous Events)
2017.11: Water leakage from a drum type washing and drying machine due to use of an unsuitable coupling (Consultation Cases)
2017.9: Intended to sell disused articles, but happened to sell precious metals! Many old people got in trouble with door-to-door buyers, especially when sorting out belongings. (News)
2017.9: Virtual currency purchased after solicitation by acquaintance (Consultation Cases)
2017.8: Steel rack broken when loaded less than the withstand load (Consultation Cases)
2017.8: FY2016 Summary of Consumer Affairs inquiries registered to PIO-NET (News)
2017.8: FY2016 Summary of Harmful and Hazardous Incident Data received through PIO-NET (News)
2017.8: FY2016 Summary of inquiries about cross-border consumer disputes received by Cross Border Consumer Center Japan (CCJ) (News)
2017.6: FY2016 Summary of "Consumer Trouble Mail Box" (News)
2017.6: Trouble with a foreign multilevel marketing company that claims no relation to Japanese laws - Company is based abroad!? I was told that I could earn money by introducing someone. (News)
2017.6: MOU of Complaints Handling concluded between NCAC and Consumers' Foundation, Chinese Taipei (Previous Events)
2017.4: Tort liability of senior members involved in massive fraud by L & G similar to multilevel marketing (Judgments)
2017.3: Be careful when solicited to buy virtual currency by your acquaintance or at a seminar. Don't believe words like "It's surely profitable". (News)
2017.3: MOU concluded between NCAC and NCCC (Malaysia) to ensure mutual cooperation in solving cross border consumer complaints (Previous Events)
2017.2: Tort liability of a horse racing winning strategy dealer (Judgments)
2017.2: Folding chair legs spread and the seat fell down (Consultation Cases)
2017.2: MOU of Complaints Handling concluded between NCAC and the Chartered Trading Standards Institute in the UK (Previous Events)
2017.1: Beware of troubles when using metal tire chains; Slack in chains or over speed may cause breakage of chains and unexpected accident (News)
2016.12: Ten major topics for 2016 related to consumer affairs (News)
2016.12: Beware of handling hair dryers; you might get burned from ignition or sparks, and your hair might be sucked and caught (News)
2016.11: Results of telephone consultation through "Over-60 Consumer Trouble Dial 110" (News)
2016.11: Lawsuit over side effects of anticancer drug Iressa (Judgments)
2016.11: Car sun visor shield suddenly flipped down and blocked driver's view; Stop using it if fixing is loose (News)
2016.10: Toppling of water heater's hot water tanks; poor installation hidden till the big earthquake (referring to Kumamoto earthquake related inquiries) (News)
2016.10: Matches in a matchbox caught fire(Consultation Cases)
2016.9: Health food mail order business which does not properly indicate that regular purchase is required (Consultation Cases)
2016.9: Beware of trouble with online travel bookings; it turned out to be unreserved when arriving at hotel!? (News)
2016.8: Be careful! Children's feet might be caught in the wheel while double riding; Bicycle spoke injuries have frequently occurred (News)
2016.8: NCAC and Philippine Department of Trade and Industry concluded the MOU on cooperation in consumer consultation for cross border consumer issues (Previous Events)
2016.7: Company soliciting gold CFD trade without license and not giving an agreed refund (Consultation Cases)
2016.6: NCAC and Thailand Office of the Consumer Protection Board concluded the MOU on cooperation in consumer consultation for cross border consumer issues (Previous Events)
2016.6: FY2015 Summary of "Consumer Trouble Mail Box" (News)
2016.6: Bank accepted a request for withdrawal by account holder's daughter; the bank was not judged to be at fault in duty of care (Judgments)
2016.5: Divination website which makes users pay to contact a diviner many times (Consultation Cases)
2016.5: Liability of seller and broker for defects in retaining wall and block wall for a used house (Judgments)
2016.5: Underpants advertised as to absorb a small amount of incontinent urine - Don't rely on it too much. It may seep out - (News)
2016.4: Beware leakage from a smartphone case containing liquid (News)
2016.4: Electricity retail liberalization has started - Collect right information and fully understand your contract details! Watch out for opportunistic solicitations - (News)
2016.3: Never enter a rip-off bar! - Cheerful mood vanishes, ends up with hefty charges - (News)
2016.3: NCAC NEWS(Vol.27,No.6) (News)
2016.3: NCAC's English website has been renewed.

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