Recent information

Beware of heat, leakage or explosion of batteries! Check batteries in emergency flashlight, radio, etc. (News)
It wasn't supposed to be like this! Contractual trouble over price or service of cleaning out belongings of the departed (News)
Illegality of CO2 emissions trading was recognized (Judgments)
MOU of Complaints Handling concluded between NCAC and Consumer Council of Hong Kong (Previous Events)
Cyanide compounds contained in health tea using loquat seeds - Beware of excessive intake because decomposition thereof in the body may produce hydrocyanic acid (News)
New private lodging business rules have been introduced! Before booking private lodging, confirm the total charges and cancellation policy. (News)


Consultation Cases icon

Consultation Cases

This section introduces cases of inquiries received from consumers and consultation results thereof in detail. Each article describes how they solved problems, difficulties and points to note.

About NCAC icon

About NCAC

This section outlines the aim of establishment, main activities and so forth of the National Consumer Affairs Center of Japan, Incorporated Administrative Agency.