- Message from the President (Message from the President)
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The Consumer Hotline for Tourists offers telephone advice for overseas visitors to Japan who have experienced consumer detriment while visiting Japan. Feel free to call this hotline if you have trouble with a store, restaurant, bar, etc. during your visit.
This section introduces cases of inquiries received from consumers and consultation results thereof in detail. Each article describes how they solved problems, difficulties and points to note.
This section outlines the aim of establishment, main activities and so forth of the National Consumer Affairs Center of Japan, Incorporated Administrative Agency.