Recent information

Car sun visor shield suddenly flipped down and blocked driver's view; Stop using it if fixing is loose (News)
Toppling of water heater's hot water tanks; poor installation hidden till the big earthquake (referring to Kumamoto earthquake related inquiries) (News)
Matches in a matchbox caught fire(Consultation Cases)
Health food mail order business which does not properly indicate that regular purchase is required (Consultation Cases)
Beware of trouble with online travel bookings; it turned out to be unreserved when arriving at hotel!? (News)


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Consultation Cases

This section introduces cases of inquiries received from consumers and consultation results thereof in detail. Each article describes how they solved problems, difficulties and points to note.

About NCAC icon

About NCAC

This section outlines the aim of establishment, main activities and so forth of the National Consumer Affairs Center of Japan, Incorporated Administrative Agency.