What's new

2018.12
Ten major topics for 2018 related to consumer affairs (News)
2018.12
Consumer Hotline for Tourists has been launched. (News)
2018.11
NCAC Launches "Consumer Hotline for Tourists" (News)
2018.9
FY2017 Summary of "Consumer Trouble Mail Box" (News)

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Consultation Cases icon

Consultation Cases

This section introduces cases of inquiries received from consumers and consultation results thereof in detail. Each article describes how they solved problems, difficulties and points to note.

About NCAC icon

About NCAC

This section outlines the aim of establishment, main activities and so forth of the National Consumer Affairs Center of Japan, Incorporated Administrative Agency.