What's new

2018.12
Consumer Hotline for Tourists has been launched. (News)
2018.11
NCAC Launches "Consumer Hotline for Tourists" (News)
2018.7
Beware of heat, leakage or explosion of batteries! Check batteries in emergency flashlight, radio, etc. (News)
2018.7
It wasn't supposed to be like this! Contractual trouble over price or service of cleaning out belongings of the departed (News)

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Consultation Cases icon

Consultation Cases

This section introduces cases of inquiries received from consumers and consultation results thereof in detail. Each article describes how they solved problems, difficulties and points to note.

About NCAC icon

About NCAC

This section outlines the aim of establishment, main activities and so forth of the National Consumer Affairs Center of Japan, Incorporated Administrative Agency.