Recent information

MOU of Complaints Handling concluded between NCAC and ODR Latinoamerica in Latin America and Spain (Previous Events)
FY2016 Summary of Consumer Affairs inquiries registered to PIO-NET (News)
FY2016 Summary of Harmful and Hazardous Incident Data received through PIO-NET (News)
FY2016 Summary of inquiries about cross-border consumer disputes received by Cross Border Consumer Center Japan (CCJ) (News)


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Consultation Cases

This section introduces cases of inquiries received from consumers and consultation results thereof in detail. Each article describes how they solved problems, difficulties and points to note.

About NCAC icon

About NCAC

This section outlines the aim of establishment, main activities and so forth of the National Consumer Affairs Center of Japan, Incorporated Administrative Agency.