FY2022 Summary of Harmful and Hazardous Incident Data received through PIO-NET

This summary reflects "harmful/hazardous incident data"¹ collected by PIO-NET² in fiscal 2022.

1. ¹ "Harmful/hazardous incident data" combines data on products, services or facilities involved in an incident of harm, i.e. bodily injury and/or sickness, or other disease, etc. ("harmful incident data") and cases in which there was the potential for harm, even though no actual harm was suffered ("hazardous incident data").
2. ² PIO-NET is a database that collects information on inquiries concerning consumer affairs by linking NCAC with local consumer affairs centers and similar organizations across Japan via an online network.
3. Note: The Japanese fiscal year starts in April and concludes in March of the following year.

Trends and characteristics in FY2022

• There were 14,888 incidents reported as "harmful/hazardous incident data", a 12.5% increase compared to the previous year.
• For "harmful incident data" as which 12,847 incidents were reported, the top three products/services were "cosmetics", "health food" and "medical services".
• For "hazardous incident data" as which 2,041 incidents were reported, the top three products/services were "four-wheel automobiles", "prepared food" and "confectionery".
• Regarding "harmful incident data", there was an increase of 1,553 incidents from the previous year, mainly affected by an increase of 1,023 incidents in "cosmetics". Female victims accounted for about 80%.
• Regarding "hazardous incident data", there was an increase of 99 incidents from the previous year.