Consumer troubles involving the elderly
Numerous inquiries and complaints about consumer troubles involving the elderly have been received by local consumer affairs centers across Japan.
It is said that the elderly mainly worry about three things: money, health and isolation. Unscrupulous businesses intentionally stir up their anxiety about these three and make them trust the businesses with kind words, having designs on their important assets such as pensions and savings. The elderly often stay at home, so they are susceptible to telemarketing and door-to-door sales
In order to avoid future trouble, it is helpful to know common troubles faced by the elderly and typical sales tactics.
News
- Beware of consumer problems caused by social media! Not only teens but also middle-aged and senior adults get involved in
- Over 400,000 troubles experienced by consumers aged 60 or older! Learn from current problems to prevent them in the future
- Beware of contractual trouble over support services for the elderly such as guarantor service
- Results of telephone consultation through "Over-60 Consumer Trouble Dial 110"
- Trouble over mobile package contract, use of smartphone, etc. - rise in inquiries from elderly consumers
- Trouble after taken in by sales talk "Why not repair your house using insurance money ?" - rise in inquiries from elderly consumers ?
- It wasn't supposed to be like this! Contractual trouble over price or service of cleaning out belongings of the departed
- Results of telephone consultation through "Over-60 Consumer Trouble Dial 110"
- Intended to sell disused articles, but happened to sell precious metals! Many old people got in trouble with door-to-door buyers, especially when sorting out belongings.
