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[March 2011]

NCAC NEWS(Vol.22,No.6)

INDEX

Consumer Affairs Climate

  • 10 Main topics for 2010 related to consumer issues
  • Summary of "E-mail for consumer problems" for the first half of 2010

Activities of the National Consumer Affairs Center of Japan (hereinafter 'NCAC')

Surveys

  • Beware of trouble regarding "credit card cashing!" Part 2: In addition to cashing for obtaining a loan, there are also cases in which users use cashing through introduction
  • Beware of stay-at-home work for mobile sites! Some consumers forced to produce cash when paying for site production cost
  • Trouble regarding services that suddenly appear at the door to purchase precious metals: They will not return once the metals are in their hands
  • Beware of door-to-door sales of tuna and bonito! Threatening selling methods with knife in hand to offer a sample to taste
  • Do not respond to fictitious invoices from the "Kokumin Seikatsu Soudan Center"
  • Beware of "horse racing forecast information services" that lure consumers through unjust solicitation: Do not be lured by sales talk such as "sure profits", "fixed races", and "setup races"
  • Beware once again of phone calls proclaiming to be the National Consumer Affairs Center of Japan (NCAC) regarding survey on damage relief!
  • Service charges billed with every bid...! Beware of trouble related to "penny auctions!"
  • Confirm gift certificates and gift vouchers which will become invalid! Rapid increase in inquiries and complaints made to local consumer centers

Product testing

  • Safety of rotating clothes hangers