NCAC NEWS(Vol.21,No.6)
INDEX
Consumer Affairs Climate
- The 2009 Top Ten Consumer Issues
Activities of the National Consumer Affairs Center of Japan (hereinafter 'NCAC')
Surveys
- Problems caused by telemarketing concerning the placement of people's names in newspaper advertisements: Persistent solicitations were performed with fees required in some cases although consumers did not agree to have their names appear in the advertisements
- Be aware of telemarketing claiming to be able to adjust debts
- [Internet-related consumer issue No.1] More diversified and skillful solicitation methods adopted for 'one-click billing fraud'
- [Internet-related consumer issue No.2] Online game-related problems commonly experienced by children: Large fees are billed by the operators of websites proclaiming the supply of 'free' online games
- Credit card revolving payments: The necessity to examine how revolving payments work before using the card
- Be aware of contracts for pinball machine winning strategies
- [Internet-related consumer issue No.3] Issues triggered by rental video delivery services that proclaim to be 'free of charge' though service fees automatically apply after a certain time period
Safety hazard information
- Accidents caused by wheeled suitcases: A number of accident cases have been reported where a person ran into a wheeled suitcase being pulled and accordingly suffered injuries
- Accidental ingestion of soap that resembles snacks
Product testing
- The sterilization performance of soft contact lens solutions against Acanthamoeba (monitoring tests have also been performed)
