HOME > NEWS&TOPICS > News > NCAC NEWS(Vol.20,No.5)

[January 2009]

NCAC NEWS(Vol.20,No.5)

INDEX

Activities of NCAC

Surveys

  • Results of the special consumer consultations concerning consumer damages suffered by the elderly (emergency call number '110' for the elderly)
  • Increasing number of malicious solicitations to sell condominiums: frightening, forceful and threatening telephone calls
  • Consumer consultations involving accidents caused by products and the trends seen in lawsuits that were filed in accordance with the Product Liability Law
  • Be aware of organizations misrepresenting themselves as 'qualified consumer associations' claiming to solve consumer issues
  • Outline of consumer inquiries and complaints involving the Consumer Contract Law and major lawsuit examples
  • An infant suffocated when his neck became caught between the mattress and the head guard of a power reclining bed (recommendations provided by the subcommittee of NCAC's Special Committee for Handling Consumer Complaints)
  • Rapidly increasing consumer inquiries and complaints involving electric water heater door-to-door sales

Safety hazard related information

  • An American gas clothes dryer caused a fire disaster: the relevant product was subject to a product recall though there was a failure to collect it
  • Be aware of accidents taking place in the bathroom when using children's toys: two serious accidents occurred when using a popular toy
  • Skin problems caused by artificial nail tips: irritations, burns and mold
  • Notable number of malfunctions to halogen heaters

Product tests

  • Can we protect our children? A series of malfunctions occurring in children's security buzzers
  • Wooden beds that generate chemical substances: especially formaldehyde
  • Be aware of the steam from an iron when using a mesh iron table (as it may pass through the table and cause physical injuries such as burns)
  • Be aware of aluminum wheels that may cause a fire disaster (as a result of sunlight converging to a point): plated wheels containing disks that resemble concave mirrors
  • Take good care of plastic ashtrays designed to be used in a car
  • Be aware of privately imported health foods: a number of pharmaceutical preparations (i.e. sibutramine) have been detected