HOME > NEWS&TOPICS > News > NCAC Launches "Consumer Hotline for Tourists"

[November 2018]

NCAC Launches "Consumer Hotline for Tourists"

The number of inbound tourists visiting Japan was more than 28,000,000 in 2017, and the number is expected to increase even more in the future due to reasons such as the upcoming Tokyo 2020 Olympic and Paralympics.

In accordance with this, because it is expected that within Japan, consumer issues of tourists visiting Japan during their stay will occur more often in the forthcoming years, the NCAC is going to open a consumer consultation helpdesk (Name: Consumer Hotline for Tourists) by telephone for tourists visiting Japan from December 3rd of this year.

A total of six languages are to be available which are English, Chinese, Korean, Thai, Vietnamese and Japanese.

For more information, please refer to the following site.