History of NCAC
- May 1970
- Act on the National Consumer Affairs Center of Japan(NCAC Law) passed and announced
- Oct. 1970
- Inauguration of NCAC
- Apr. 1971
- First issue of 'Gekkan Kokumin Seikatsu'(People's Life monthly magazine)published
- Oct. 1971
- Consumer administration staff training and courses for consumers began
- Oct. 1971
- NCAC-sponsored television and radio programs started
- Jul. 1972
- Moved to newly-built NCAC Building in Minato Ward
- Feb. 1973
- First use of computers
- Nov. 1974
- First comparative product testing
- Jan. 1975
- Consumer counselor training courses started
- Mar. 1980
- Product testing and training facilities completed in Sagamihara, Kanagawa
- Feb. 1981
- First issue of bimonthly magazine 'Tashikana me'(Critical Eyes)
- Apr. 1984
- PIO-NET debuted
- Oct. 1988
- First issue of 'Shohi-Seikatsu Nenpo'(The Annual Report on Consumer Affairs)published
- Oct. 1990
- Commemorated 20th anniversary
- Jul. 1991
- Inauguration of Official Qualified Consumer Counselor system
- Dec. 1991
- 'Tashikana me'(Critical Eyes) becomes monthly
- Oct. 1995
- Establishment of Special Committee for Handling Consumer Complaints
- Oct. 1995
- Internet home page started
- Apr. 1997
- Reorganization of organizational structure
- Jun. 1997
- Establishment of Advisory Committee for NCAC activities
- Oct. 1998
- Internet home page renewed
- Mar. 1999
- Facilities to analyze home accidents built
- Oct. 2000
- Commemorated 30th anniversary
- Jan. 2001
- Governing agency changed from Economic Planning Agency to Cabinet Office due to central government reorganization
- Mar. 2001
- Training center for Information Technology built at the Product Testing and Training Facilities
- Apr. 2001
- Establishment of new section for analyzing and supporting Consumer Contract Act
- Dec. 2001
- 'Tashikana me'(Critical Eyes) celebrated its 20th anniversary
Cabinet decided to transform NCAC into an incorporated agency
- Jul. 2002
- Internet home page started to provide information for cell phone users
- Aug. 2002
- Various data accumulated by PIO-NET partially opened to the public via Internet home page
- Dec. 2002
- Act on the NCAC, Incorporated Administrative Agency passed(as of December 4,2002)
- Oct. 2003
- Incorporated administrative agency National Consumer Affairs Center of Japan established(as of October 1,2003)
- Oct. 2003
- Reorganization of organizational structure
- Apr. 2005
- The operation of PIO-NET is completely transferred from the Cabinet office
- Apr. 2005
- Consultation related to protection of personal information launched
- Apr. 2007
- Product Safety Information Section launched
- Apr. 2008
- First issue of new 'Gekkan Kokumin Seikatsu'published as a result of the integration with 'Tashikana me'
- May 2008
- Act on the NCAC, Incorporated Administrative Agency amended(as of May 2,2008)
- Apr. 2009
- ADR Committee established to undertake the Alternative Dispute Resolution(ADR) procedures
- Jan. 2010
- Sat. Sun. Holiday Consultation started to support local consumer centers
- Mar. 2010
- Revamped PIO-NET, PIO-NET2010 debuted
- Oct. 2010
- Commemorated 40th anniversary
- Jun. 2011
- Consumer Hotline(weekdays) started to backing up local consumer centers
- May 2012
- 'Gekkan Kokumin Seikatsu', published on the website
- Jul. 2013
- Lunch Break Consultation started (tentatively)