Beware of trouble over online ticket resale!
I decided to buy circus tickets online. I searched the circus name on the Internet and accessed the top ranking website. I ordered two reserved seat tickets on a specified date and paid 19,000 yen for the tickets with my credit card. When viewing the official website of the circus later, I found that I had bought the tickets through an overseas ticket resale website and the price I paid was more expensive than the regular price. Moreover, the official website stated, "Do not buy tickets through ticket resale websites."
(man in his 50s)
Problems and advice
(1) Some consumers confused a ticket resale website with the official ticketing website and bought tickets through the ticket resale website
Some consumers searched an event name on a general search engine and confused a ticket resale website shown at the top (ads) with the official ticketing website and bought tickets on the ticket resale website. There have been numerous inquiries and complaints about such trouble, in particular those related to overseas ticket resale websites.
(2) Make sure that you are accessing the official ticketing website before purchasing a ticket
(4) Do not resell tickets illegally
On June 14, 2019, a new anti-scalping law* took effect in Japan. Illicit resale of tickets may be subject to a penalty under the law. Do not resell tickets illegally.
- * Refer to the following site for details.
Act on Ensuring the Proper Distribution of Show and Event Tickets by Prohibiting the Unauthorized Resale of Specified Show and Event Tickets
- "Rise in the number of inquiries about trouble over online ticket resale" released on NCAC's website in June 2019(English version)
- "Rise in the number of inquiries about trouble over online ticket resale" released on NCAC's website in June 2019(Japanese version)