NCAC NEWS(Vol.22,No.5)

INDEX

Five-year trend in "consultations regarding personal information" and overview of reports received in fiscal 2009: The number of reports is decreasing but there is still a need to promote accurate understanding of the Private Information Protection Law.
Results of the special consumer consultations concerning consumer damages suffered by the elderly (emergency call number '110' for the elderly)
Status of ADR implementation at NCAC and the summary of outcomes (Third round for Fiscal 2010)
Overview of consumer inquiries and complaints regarding the Consumer Contract Act and major lawsuit examples
Fiscal 2009 overview of consumer center reports in relation to product related accidents: Including recent lawsuits

Recurring trouble in connection to door-to-door sales for home renovation: Prevent further expansion by watching over the elderly with dementia
Beware of trouble regarding handover of "karaoke copyright!"
Status of consumer issues regarding corporate bonds for World Resource Communication
Increased trouble in marriage matchmaking services: Expensive cancellation fees and trouble rooted from lack of explanation even after regulatory enforcement
Increasingly malignant condominium solicitations: Increasing "assertive/threatening", "prolonged", "nighttime" solicitation
Trouble arising from theatrical type solicitation going beyond financial products and onto secondary damage through resort memberships: Those who have been involved in trouble with prelisted shares in the past must beware!

Products that claim to sterilize through chlorine dioxide: Stationary models used in rooms
Be aware of poor durability of folding bicycles with small-diameter tires