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[September 2010]

NCAC NEWS(Vol.22,No.3)

INDEX

Consumer Affairs Climate

  • The yearly summary of inquiries and complaints reported through the "E-mail for Consumer Problems": Highlighting the cases which were investigated during the Fiscal 2009

Activities of the National Consumer Affairs Center of Japan (hereinafter 'NCAC')

Surveys

  • Consumer issues related to distribution services of images that can be viewed by connecting an internet line to a television: Although consumers signed a contract as the service was claimed to be "free" during the telemarketing call, it was actually discovered to be a pay service
  • Be aware the Iraqi currency (Iraqi Dinar) trading: New problematic investment scheme targeting the elderly
  • Providers of beauty and medical services rushing consumers into signing a contract for an expensive treatment plan: Consumers are lured by advertisements highlighting a discount price applicable during a campaign period
  • Do not become a victim of illegal business practices that take advantage of the full launch of digital terrestrial broadcasting

Product testing

  • Be aware of potential burns caused by electric kettles
  • Safety of automobile power windows