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[July 2010]

NCAC NEWS(Vol.22,No.2)

INDEX

Consumer Affairs Climate

  • The implementation status of NCAC ADR procedures and the summary of outcomes (from January to March, 2010)
  • The Implementation status of 'The Fiscal 2009 Consumer Consultation Specialist Visits'

Activities of the National Consumer Affairs Center of Japan (hereinafter 'NCAC')

Surveys

  • Telemarketing targeting the elderly asking to place their "tanka" and/or "haiku" in a newspaper: Be alert to problematic business practices that take advantage of people engaging in their hobbies
  • Be alert to problems triggered by offers proclaiming to make possible 'the raising of cash from the use of credit cards': Credit card users themselves may unexpectedly become exposed to serious problems
  • Be alert to problems triggered by guarantor referral services (when taking out a loan, renting accommodation and/or job hunting)
  • Be alert regarding the sales of crabs targeting the elderly as the number of these cases is still increasing: In addition to the sales of crabs, the sales of other seafood (salmon, prawns or scallops) as well as different seafood packaged together have been seen

Safety hazard information

  • Accidents caused by 'shoes equipped with rollers' that are popular among children: Not only have product users suffered from broken bones but also other people have become subject to injuries

Product testing

  • Products that are proclaimed to allow you to 'enjoy a hot spring containing radon/radium at home' by simply soaking the product in bath water
  • Be alert to problems triggered by the use of passenger vehicle electronic keys: Problems that were discovered to be unique to electronic car keys as a result of the questionnaire survey targeting consumers
  • The current status of accidents triggered when consuming mini-cup konnyaku jelly (2010)