NCAC NEWS(Vol.21,No.5)

INDEX

Results of the special consumer consultation program "Emergency Call Number 110 for Elderly Consumers"
The summary of the 'inquiries and complaints involving personal information': The number of cases has been declining as a result of the establishment of the Personal Information Protection Law
The summary of the inquiries and complaints involving the Consumer Contract Law and the major court cases
The summary of the inquiries and complaints raised as a result of accidents caused by products and the major court cases
The implementation status of NCAC ADR procedures and the summary of outcomes (from September to October, 2009)

Increasing consumer issues triggered by door-to-door sales of solar power systems: Do not be tricked by tempting offers such as 'profits can be created from the sales of solar power' and 'incentives are provided by the government'
Be aware of forceful solicitations targeting prospective job-hunting new graduates: Students have been forced to join an English conversation class or a recruiting seminar
Increasing problems involving affiliate marketing and drop shipping: Be aware of offers of 'casual internet side businesses' claiming to be an 'easy way to earn money'
Reject any solicitations provided by unknown shady operators soliciting for 'questionable bonds'

Decorative gold fish toys with a lead weight: The risk of lead poisoning and a warning provided by a pediatrician
Safety hazards caused by meals provided at 'restaurants': The necessary handling in the event of a problem

Safety of hot-water bottles designed to be heated using microwaves or IH hot plates
Masks proclaimed to be effective in protecting against flu viruses: The reliability of product labeling content