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[November 2009]

NCAC NEWS(Vol.21,No.4)

INDEX

Consumer Affairs Climate

  • Outline of consumer inquiries and complaints collected through PIO-NET during FY2008
  • Outline of safety hazard and risk information registered with the Injury Information System during FY2008
  • Implementation status of ADR proceduers and summary of outcomes

Activities of the National Consumer Affairs Center of Japan (hereinafter 'NCAC')

Surveys

  • Resurfacing of consumer issues triggered by transactions of prelisted shares: A spate of new business practices have been employed including 'multiple operators working in collaboration to produce theatrical effects during solicitations' and 'operators claiming to be able to help recover damages derived from prelisted share transactions carried out in the past.'
  • Don't be deceived by illegal business operators that pose as companies working for the Consumer Affairs Agency

Product testing

  • The safety of cookware [Part 1]: 'Electric blenders'
  • The safety of cookware [Part 2]: 'Slicers'
  • Safety of home-use ozone generators