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[May 2009]

NCAC NEWS(Vol.21,No.1)

INDEX

Surveys

  • Consumer issues involving personal import agencies that are difficult to solve
  • The emergence of a new twist in multi-level marketing: A company not revealing to customers that it actually adopts pyramid schemes by introducing no referral fees before the contract conclusion:
  • Safety of after-school care: assurance of safety expected and elimination of differences in the quality of childcare alongside introduction of insurance plans:
  • Be aware of 'bank transfer frauds' citing a 'flash benefit payment':

Safety hazard information

  • Waterproof electric carpet caught fire as a result of being 'exposed to water'
  • Preventing accidents involving children playing with a small object that has been accidentally swallowed or has entered into a nostril, ear or eye:

Product testing

  • Protecting children from suffering burns by touching an electric iron:
  • The lid of a pressure cooker flew off causing burns:

Others

  • 'Important consumer conflict cases' handled by NCAC's Conflict Resolution Committee: