NCAC NEWS(Vol.20,No.2)

• NCAC NEWS(Vol.20 No.2)[PDF](315KB)

INDEX

• Mobile phone malfunctions caused by exposure to water
• The rapidly increasing number of consumer inquiries and complaints involving 'Loco London' transactions
• Be aware of accidents caused by phytotoxin: Death may even result from eating noxious bulbs and leaves
• Accidents caused by 'jump type' and 'automatic open/close type' folding umbrellas: Some cases with severe injuries have been seen
• Death of pet birds as a result of a microwave oven being run when empty
• Problems caused by free sites and matchmaking sites
• Consumer complaint: A conversation between a customer service operator and the consumer was recorded without warning. The consumer accordingly requested the operator to delete the recorded conversation though the operator declined her request (recommendations from the Special Committee for Handling Consumer Complaints which is established within NCAC)