タイトル History of NCAC

May. 1970 National Consumer Center Law(NCAC Law) passed and announced
Oct. 1970 Inauguration of NCAC
Apr. 1971 First issue of ‘Gekkan Kokumin Seikatsu’(People's Life monthly magazine)published
Oct. 1971 Consumer administration staff training and courses for consumers began
NCAC-sponsored television and radio programs started
Jul. 1972 Moved to newly-built NCAC Building in Minato Ward
Feb. 1973 First use of computers
Nov. 1974 First comparative product testing
Jan. 1975 Consumer counselor training courses started
Mar. 1980 Product testing and training facilities completed in Sagamihara, Kanagawa
Feb. 1981 First issue of bimonthly magazine ‘Tashikana me’(Critical Eyes)
Apr. 1984 PIO-NET debuted
Oct. 1988 First issue of ‘Shohi-Seikatsu Nenpo’(The Annual Report on Consumer Affairs)published
Jul. 1991 Inauguration of Official Qualified Consumer Counselor system
Dec. 1991 ‘Tashikana me’(Critical Eyes) becomes monthly
Oct. 1995 Establishment of Special Committee for Handling Consumer Complaints
Internet home page started
Apr. 1997 Reorganization of organizational structure
Jun. 1997 Establishment of Advisory Committee for NCAC activities
Oct. 1998 Internet home page renewed
Mar. 1999 Facilities to analyze home accidents built
Oct. 2000 Commemorated 30th anniversary
Jan. 2001 Governing agency changed from Economic Planning Agency to Cabinet Office
due to central government reorganization
Mar. 2001 Training center for Information Technology built at the Product Testing and Training Facilities
Apr. 2001 Establishment of new section for analyzing and supporting Consumer Contracts Law
Dec. 2001 ‘Tashikana me’(Critical Eyes) celebrated its 20th anniversary
Cabinet decided to transform NCAC into an independent agency
Jul. 2002 Internet home page started to provide information for cell phone users
Aug. 2002 Various data accumulated by PIO-NET partially opened to the public via Internet home page
Dec. 2002 Independent administrative agency NCAC Law passed(as of December 4,2002)
Oct. 2003 Independent administrative agency National Consumer Affairs Center of Japan established(as of October 1,2003)
Oct. 2003 Reorganization of organizational structure
Apr. 2005 The operation of PIO-NET is completely charged from the Cabinet office
Apr. 2005 Consultation related to protection of personal information launched
Apr. 2007 Product Safety Information Section launched
Apr. 2008 First issue of new ‘Gekkan Kokumin Seikatsu’published as a result of the integration with ‘Tashikana me’
May. 2008 Independent administrative agency NCAC Law amended(as of May 2,2008)
May. 2009 Consumer ADR Committee established to undertake the Alternative Dispute Resolution(ADR) procedures


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