| May 1970 |
National Consumer Center Law(NCAC Law) passed and announced |
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| Oct. 1970 |
Inauguration of NCAC |
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| Apr. 1971 |
First issue of ‘Gekkan Kokumin Seikatsu’(People's Life monthly magazine)published |
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| Oct. 1971 |
Consumer administration staff training and courses for consumers began |
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| NCAC-sponsored television and radio programs started |
| Jul. 1972 |
Moved to newly-built NCAC Building in Minato Ward |
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| Feb. 1973 |
First use of computers |
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| Nov. 1974 |
First comparative product testing |
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| Jan. 1975 |
Consumer counselor training courses started |
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| Mar. 1980 |
Product testing and training facilities completed in Sagamihara, Kanagawa |
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| Feb. 1981 |
First issue of bimonthly magazine ‘Tashikana me’（Critical Eyes） |
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| Apr. 1984 |
PIO-NET debuted |
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| Oct. 1988 |
First issue of ‘Shohi-Seikatsu Nenpo’(The Annual Report on Consumer Affairs)published |
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| Jul. 1991 |
Inauguration of Official Qualified Consumer Counselor system |
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| Dec. 1991 |
‘Tashikana me’（Critical Eyes） becomes monthly |
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| Oct. 1995 |
Establishment of Special Committee for Handling Consumer Complaints |
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| Internet home page started |
| Apr. 1997 |
Reorganization of organizational structure |
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| Jun. 1997 |
Establishment of Advisory Committee for NCAC activities |
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| Oct. 1998 |
Internet home page renewed |
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| Mar. 1999 |
Facilities to analyze home accidents built |
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| Oct. 2000 |
Commemorated 30th anniversary |
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| Jan. 2001 |
Governing agency changed from Economic Planning Agency to Cabinet Office due to central government reorganization |
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| Mar. 2001 |
Training center for Information Technology built at the Product Testing and Training Facilities |
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| Apr. 2001 |
Establishment of new section for analyzing and supporting Consumer Contracts Law |
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| Dec. 2001 |
‘Tashikana me’（Critical Eyes） celebrated its 20th anniversary
Cabinet decided to transform NCAC into an independent agency |
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| Jul. 2002 |
Internet home page started to provide information for cell phone users |
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| Aug. 2002 |
Various data accumulated by PIO-NET partially opened to the public via Internet home page |
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| Dec. 2002 |
Independent administrative agency NCAC Law passed（as of December 4,2002） |
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| Oct. 2003 |
Independent administrative agency National Consumer Affairs Center of Japan established（as of October 1,2003） |
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| Oct. 2003 |
Reorganization of organizational structure |
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| Apr. 2005 |
The operation of PIO-NET is completely charged from the Cabinet office |
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| Apr. 2005 |
Consultation related to protection of personal information launched |
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| Apr. 2007 |
Product Safety Information Section launched |
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| Apr. 2008 |
First issue of new ‘Gekkan Kokumin Seikatsu’published as a result of the integration with ‘Tashikana me’ |
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| May 2008 |
Independent administrative agency NCAC Law amended（as of May 2,2008） |
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| Apr. 2009 |
ADR Committee established to undertake the Alternative Dispute Resolution(ADR) procedures |
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| Jan. 2010 |
Holiday consumer consultation dial started to support local consumer centers |
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| Oct. 2010 |
Commemorated 40th anniversary |
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History of NCAC